janji toto Casino & Sportsbook Data Care

This page describes what we collect when you use janji toto and how we keep that data protected. We take your privacy seriously and comply with Indonesian data-protection standards and international best practices. When you register for an account, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts, or withdraw your winnings, we collect personal information necessary to process your requests and verify your identity.

Our privacy policy covers what data we collect, how we use it, who we share it with, how long we keep it, and what rights you have. We do not sell your personal information to third parties. We do not use your data for marketing without your consent. We encrypt sensitive information and store it on secure servers. If you have questions about how we handle your data on janji toto, this page provides the details.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What data we collect on janji toto

We collect data in several categories. When you register, we collect your email address and a password you create. When you make your first deposit or withdrawal, we collect your full name, date of birth, phone number, and government ID number (KTP, passport, or driver's license). We also collect your residential address via a utility bill or bank statement. This information is mandatory for identity verification and compliance with Indonesian financial regulations.

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts, we collect transaction details: the amount, the date, the payment method, and a transaction ID from your bank or e-wallet provider. We do not store your actual e-wallet credentials or bank account numbers—we store only a secure token representing your linked payment method. When you withdraw, we collect similar transaction data plus your destination account details.

We also collect behavioral data: your login history (date, time, device type, approximate location), your betting history (which games you play, how much you wager, your wins and losses), and your account activity (deposits, withdrawals, balance changes). This data helps us detect fraud, comply with regulations, and improve our platform. We do not collect your browsing history outside janji toto, your location in real time, or any data beyond what's necessary to operate our service.

How we use your data on janji toto

We use your personal information to process your account registration, deposits, and withdrawals. Your email is used for account recovery, password resets, and important notifications. Your phone number is used for two-factor authentication if you enable it. Your government ID and address are used to verify your identity and comply with Know-Your-Customer (KYC) regulations required by Indonesian law.

We use your transaction data to maintain accurate account balances, process your deposits and withdrawals, and provide you with a complete transaction history. We use your behavioral data to detect fraud, prevent money laundering, and identify suspicious account activity. If we detect unusual patterns—such as rapid deposits followed by immediate withdrawals, or access from multiple countries in a short time—we may flag your account for review or request additional verification.

We do not use your data for marketing purposes without your explicit consent. We do not sell your personal information to third parties. We do not share your betting history or account balance with anyone outside janji toto except where required by law or to process your payment requests. If you opt in to promotional emails, we use your email address only to send you information about new games, tournaments, or platform updates—and you can unsubscribe anytime.

We collect only the data necessary to operate janji toto securely and comply with regulations. We do not monetize your personal information.

Third-party processors and data sharing

We work with third-party processors to deliver our service. Our payment processors—the companies that handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank virtual account transfers—receive your transaction data to process deposits and withdrawals. These processors are bound by confidentiality agreements and use your data only to complete your payment requests. We do not control how these processors store or use your data beyond the scope of payment processing, but we choose processors that meet international security standards.

We may share your data with government authorities or law enforcement if required by Indonesian law or a valid legal order. We may also share data with our fraud-detection partners to identify and prevent fraudulent activity. These partners are contractually bound to use your data only for fraud prevention and not to share it further.

We do not share your data with marketing companies, data brokers, or any third party for commercial purposes. We do not sell your email address, phone number, or betting history. If we are acquired by another company or merge with another entity, your data may be transferred as part of that transaction, but we will notify you and give you the option to delete your account if you prefer.

Data retention and deletion on janji toto

We retain your personal information for as long as your account is active and for a period after account closure to comply with financial regulations and fraud prevention. Typically, we keep your data for seven years after your account is closed, as required by Indonesian financial-record-keeping standards. Transaction records are kept for the full retention period so we can respond to disputes or regulatory inquiries.

You can request deletion of your account and associated data at any time by contacting our support team. We will delete your personal information (name, ID, address, phone number) within thirty days of your request, except where we are required by law to retain it. Your transaction history may be retained longer for regulatory compliance, but it will be anonymized so it cannot be linked to you personally.

If you have an outstanding balance or pending withdrawal when you request account deletion, we will process that withdrawal first, then delete your account. If you have an outstanding deposit hold or dispute, we may retain your data until the matter is resolved.

KYC Verification

Know-Your-Customer verification requires government ID and address proof. We retain this data for seven years after account closure for regulatory compliance.

Transaction Data

Deposit and withdrawal records, including amounts, dates, and payment methods. Retained for seven years for financial record-keeping.

Behavioral Data

Login history, betting history, and account activity. Used for fraud detection and platform improvement; retained for one year.

Payment Tokens

Secure representations of linked online payment, e-wallet, mobile banking, or bank accounts. Retained only while the payment method is linked to your account.

Your rights and our commitments on janji toto

You have the right to access your personal data. You can log into your janji toto account and view your profile information, transaction history, and account activity anytime. You have the right to correct inaccurate information—if your name, address, or phone number is wrong, contact our support team and we will update it. You have the right to request deletion of your account and associated data, subject to legal retention requirements.

We commit to transparency. This privacy policy explains exactly what data we collect, how we use it, and who we share it with. If we change our privacy practices, we will update this policy and notify you via email. We do not make material changes to our privacy practices without your consent.

If you believe we have violated your privacy rights or mishandled your data, you can contact our support team. We will investigate your complaint and respond within thirty days. If you are not satisfied with our response, you have the right to file a complaint with Indonesian data-protection authorities or pursue legal action under Indonesian law.

Cookies and tracking on janji toto

We use cookies to remember your login session, your language preference, and your account settings. These are essential cookies required for janji toto to function. We also use analytics cookies to understand how players use our platform—which games are popular, which payment methods are most used, where players encounter problems. These analytics help us improve our service.

We do not use tracking cookies to follow you across other websites. We do not sell cookie data to advertisers. You can disable cookies in your browser settings, but this may prevent janji toto from functioning properly. If you disable cookies, you may need to log in each time you visit, and some features may not work.

Our Android app does not use cookies but may use similar tracking mechanisms (such as device identifiers) to remember your login session and track app usage. You can disable app tracking in your Android device settings, but this may affect app functionality.

Contact us about privacy on janji toto

If you have questions about our privacy practices, want to access your data, or wish to delete your account, contact our support team. We respond to privacy inquiries within forty-eight hours. You can reach us through the support section of your janji toto account or via email. Provide your account email address and a clear description of your request.

If you are in Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, or another supported region and have privacy concerns, our support team can assist you in your local language or in English. We take all privacy requests seriously and will work with you to resolve any issues.

This privacy policy is effective as of the date shown at the bottom of this page. We may update it periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email. Your continued use of janji toto after we post changes constitutes your acceptance of the updated policy.